LEGAL INFORMATION

Cookie policy

This policy explains which types of cookies and similar technologies may be used when you use NoviDesk and how you can manage them.

Last updated: 25 October 2026

This is an English translation for convenience. The Dutch original is the official version and prevails if there is any difference in meaning.

1. What are cookies?

Cookies are small files that may be placed on your device when you visit a website. Similar technologies, such as browser local storage, can also store information. They may be needed to make the website work, remember a session or enable third-party features.

Functional and essential cookies: support core website operation, sessions, sign-in, security and the storage of necessary settings.
Payment functionality: when you go to Mollie's payment environment, the payment provider may use technologies needed to process and secure the payment.
Analytics cookies: may be used if an analytics service is configured on the website, to understand usage and website performance.
Third-party services: content or features from third parties may use their own technologies when those features are active.

The exact cookies and retention periods depend on the features actually enabled and the settings of the providers involved. The presence of a technical integration does not automatically mean that every possible cookie is active.

Consent is generally not required for cookies that are strictly necessary to provide a service you have requested. For cookies or similar technologies for which the law requires consent, that consent must be given freely and in advance. You must be able to make a choice and withdraw consent later. Non-essential cookies should not be placed before the required consent has been obtained.

You can view, block or delete cookies through your browser settings. If you disable essential cookies, sign-in, sessions, account functions or the payment process may not work properly. If a cookie preference screen is available on the website, you can use the options it provides to manage your choices.

NoviDesk may use external service providers for payments, security, analytics or technical functionality. When an external service is active, that provider's data processing and cookies may also apply. Consult the privacy and cookie information of the relevant provider for further details.

We may amend this cookie policy if the website, connected services or applicable rules change. The current version is published on this page with the date of the last update.